What sorts of letters (or emails) do you think are most difficult to write? Исполнитель
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What sorts of letters (or emails) do you think are most difficult
to write?
In my opinion, complaint letters are one of the toughest pieces of writing
because of the discomfort they may cause. Since I’m an easy-going and
conflict-averse person, I don’t usually complain when I should, whether it’s a
poor service experience or product. Hence, writing a formal letter of
complaint is even more difficult, especially when I have to carefully choose my
words and tones so it can be less critical and more constructive.
Discomfort (n): a feeling of worry or embarrassment
Conflict-averse (a): having a tendency to avoid conflicts
Constructive (a): having a useful and helpful effect rather than being negative
or with no purpose